Medical Records

Welcome to Jamaica Hospital Medical Center’s medical records portal.

For your convenience, we have provided several options to request a copy of your medical records. A copy can be requested online, at our Medical Records Department or by mail.

However, because medical records are protected, there is an established authorization process in place. Read below to learn more about how we protect your privacy and how you can request your records.

Confidentiality of Your Jamaica Hospital Medical Records

Maintaining the privacy of all personal or medical information in your health record is your right as a patient. For this reason, we will not release records (With the exception of court orders) to any patient, unless the patient, his or her legal guardian, or the executor of his or her estate provides appropriate authorization.

How to Request Your Jamaica Hospital Medical Records

Online:
Click the link below for step-by-step instructions on how to request your medical records through Medisys Connect.
You’ll be guided to verify your information and complete a HIPAA authorization form.
Request Medical Records Online

Email:
You may also request your medical records by emailing the completed HIPAA authorization form to:
[email protected]

Medical Records Office:
To request your medical records in person, you’ll need to print and complete all fields on our health information release authorization form, and sign where indicated.
Click here to view health information release authorization form (English)
Click here to view health information release authorization form (Spanish)
Click here to view health information release authorization form (Chinese)
Click here to view health information release authorization form (Bengali)
Afterwards, you can bring your completed form to the Medical Records Office located at 90-09 Van Wyck Expressway, Jamaica New York 11418. The office is open Monday – Friday from 9:00 a.m. until 5:00 p.m. (Except Holiday’s). Note, that unless a physician will be receiving the records, there may be a nominal fee for the records.

By Mail:
You may mail your request to Jamaica Hospital, 8900 Van Wyck Expressway, Jamaica, New York 11418…Attention: Medical Records.

For additional information about obtaining your medical records, please call 917-300-2900.

 

How to Obtain Your Child’s Birth Certificate

We don’t send out birth certificates from our hospital. Instead, New York’s health department handles this task. Therefore, if you’re trying to get a copy of your newborn baby’s birth certificate for the first time, you should contact (212) 788-4520.
Meanwhile, if you simply want an extra copy of your or your child’s birth certificate, or you need a replacement copy after losing your first one, you can ask for one online at
https://www.health.ny.gov/vital_records/birth.htm.

Requests for Radiology Images

Please contact the Radiology Department
(718) 206-6166
(718) 206-6124
(718) 206-6152

Requests for Pathology Materials Such as Slides

Please contact the Pathology Department
(718) 206-6601.
The Health Information Management Department cannot provide this information.

How to Obtain Your Child’s School Health Summary

Use Medisys Connect to download your child’s School Health Summary. After signing in, select your child’s chart (proxy access required). From the Sharing Hub, scroll to the bottom of the page and click Download School Health Summary to request a copy of the report. This feature is available for patient age 11 and under.

https://jamaicahospital.org/wp-content/uploads/2025/12/how-to-obtain-your-childs-school-summary.png