Jamaica Hospital Medical Center is accredited by the Joint Commission. As part of the accreditation process, the Joint Commission conducts unannounced accreditation surveys of our hospital.

The purpose of the survey is to evaluate the organization’s compliance with the nationally established Joint Commission standards. The survey results will be used to determine whether, and the condition under which, accreditation should be awarded to the organization.

Joint Commission standards address organization quality, safety-of-care issues, and safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters should first contact the organization’s management. If the concerns cannot be resolved through the hospital, the individual is encouraged to contact the Joint Commission. Requests for a public information interview must be made in writing and should be sent to the Joint Commission’s Office of Quality Monitoring. The request must indicate the nature of the information to be provided at the interview. Such requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181


Telephone 1(800) 994-6610


E-mailed to complaint@jointcommission.org