To Our Patients,
We hope that you and your family are in good health.
The COVID-19 pandemic has affected us all. Many aspects of our lives have drastically changed,
and perhaps nothing has been altered more than the way we manage our health and the health of our family.
During the outbreak, many of our primary care and specialty providers have remained in communication with and treated our patients via “video visits”. Jamaica Hospital will continue to make this service available and encourage you to use it whenever possible, but we also understand that not all healthcare can be provided in this manner.
As we start to recover from the COVID-19 outbreak, Jamaica Hospital is beginning to reopen some services for our patients and community. We understand that many of these services are vital to your health and are pleased to once again offer them to you. As we reopen, we want you to know that your safety is our priority and our hospital is taking every precaution to ensure it during this time.
Some of our measures made to protect you include:
Modified Appointment Schedule – To eliminate overcrowding in our patient care areas, we are limiting appointments. This will reduce waiting times and help us manage proper social distancing policies.
Pre-Registration – To avoid spending unnecessary time in waiting areas, patients will have the opportunity to complete all paperwork remotely before they arrive.
Screenings – Designated hospital employees will greet all patients and screen them for COVID-like symptoms upon arrival.
Disinfection and Cleaning – Our team remains dedicated to thoroughly and repeatedly disinfecting and cleaning all patient care areas in accordance with CDC guidelines.
Limited Companions – For everyone’s safety and to avoid over crowding, only parents or other required companions are permitted to accompany patients during their appointments.
Protective Equipment – All employees will be wearing appropriate level personal protective equipment (PPE) at all times. All patients will be required to wear a face mask as well.
Working Together – All patients should monitor their health and report if they have tested positive for COVID-19, come in contact with someone who tested positive, or experienced any related symptoms in the last 14 days.
Following these safety measures will allow us to deliver the highest-quality, person-centered to care to our patients and community. 
