Tips On How To Prepare for a Telemedicine Appointment

The COVID-19 pandemic has changed the way we conduct our day-to-day routines.  To prevent the spread of the disease, most of our activities are now done from home. In some instances, this includes seeing our doctors for medical appointments.

Telehealth or telemedicine appointments have become the norm for many who require consultations from their physicians during the pandemic.  These appointments connect patients and doctors by utilizing video conferencing technology.  Although these virtual visits may not take place physically in a doctor’s office, they are private.  Information and conversations shared between participants remain confidential. Many of Jamaica Hospital Medical Center’s doctors are now accepting appointments for virtual visits.

To prepare for your telemedicine appointment at Jamaica Hospital, please follow these helpful tips:

  • Sign up for Medisys MyChart. (This is preferred, however, if you do not have MyChart, we can still schedule a virtual visit through Zoom directly through 
  • Have access to a smartphone, tablet, or computer with a camera enabled with visual and audio.
  • Download the Zoom video communications application.
  • Test your equipment before your scheduled virtual visit.
  • Close other running programs or unnecessary tabs to avoid delays or pauses in your connection.
  • Find a quiet space.
  • Adjust the lighting in your space. Utilize overhead lights if they are available and block sunlight from windows. ( This will prevent you from having too much background light)
  • Prepare to answer questions pertaining to your medical history, symptoms, lifestyle changes, or any aspect of your health.
  • Have a pen and paper ready to write down your doctor’s recommendations or information about your treatment plan.

It is important to note that while most virtual visits are like normal appointments, there may be limitations based on your condition.  Please contact your doctor’s office if you have questions about scheduling a virtual visit.

All content of this newsletter is intended for general information purposes only and is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please consult a medical professional before adopting any of the suggestions on this page. You must never disregard professional medical advice or delay seeking medical treatment based upon any content of this newsletter. PROMPTLY CONSULT YOUR PHYSICIAN OR CALL 911 IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY.