The Palliative Care Service at Jamaica Hospital Medical Center consists of two attending physicians, four palliative care fellows, a licensed clinical social worker, and close collaboration with an interdisciplinary team that includes pastoral care, pharmacy, medicine and surgery, dietary, physical and occupational therapy, volunteer services, anesthesia, and social work.

The Palliative Care Service sees all new consults within 24 hours and the team rounds together daily. A member of the palliative care team is on call 24 hours a day, seven days a week.

They provide the following:
Pain and symptom management
Patient and families meetings to discuss prognosis, goals of care, and advanced directives.
Psychosocial and emotional support
Grief and bereavement counseling
Spiritual support and counseling

Clinical Services by profession:

Palliative Care Physicians:
Assess patients for pain and symptoms and provide appropriate recommendations and follow-up
Make recommendations for treatment options and discharge based on patients’ preferences, goals of care, and prognosis
Discuss with patients and families information about the patients’ illness in a setting to facilitate acceptance and consider goals of care and advanced directives.
Provide education to the nursing and medical staff about palliative care


Palliative Care Clinical Social worker:
Psychosocial support to help patients and their families make difficult decisions in regards to their health care.
Facilitate communication amongst family members, focusing on patients wishes.
Telephone follow-up for patients who are discharged home, transferred to a rehabilitation facility, skilled nursing home or inpatient hospice setting.
Information and referral to community resources.
Bereavement call or visit with family as needed to assist with grieving process.

Support to staff members in dealing with difficult situations or personal issues regarding end of life.